Negotiation Skills

This program is approved by the HR Certification Institute® (HRCI®) for 1 hour HR (General) credit.

Course Objective:

This course is designed to provide participants with essential negotiation skills for various professional and personal scenarios. Through understanding different types of negotiations, key phases of the negotiation process, and crucial strategies like BATNA, WATNA, and ZOPA, attendees will gain practical tools to prepare, execute, and close negotiations successfully. Participants will learn techniques for effective bargaining, creating mutual gain solutions, handling difficult issues, and adapting negotiations for different environments, such as phone or email. Real-life applications throughout the course will ensure that participants can confidently apply these skills in real-world situations.