Communication Strategies

This program is approved by the HR Certification Institute® (HRCI®) for 1 hour HR (General) credit.

Course Objective: This course provides participants with essential communication strategies to enhance personal and professional interactions. It covers key concepts such as understanding communication barriers, improving paraverbal and non-verbal communication skills, mastering listening techniques, and asking effective questions. Through practical illustrations and real-life applications, participants will learn to apply strategies in various situations, including advanced communication skills.